At MESINURS, we are dedicated to providing seamless shipping services to ensure your orders reach you in a timely and efficient manner. This Shipping Policy outlines the terms and conditions governing the shipment and delivery of products purchased from our website. You can track your order by visiting our tracking page at https://www.mesinurs.com/tracking-page. Simply enter your tracking number to check the status of your shipment. If you have any questions or need further assistance, feel free to reach out to us. We're here to help!

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1. Order Processing

Orders are typically processed within 3 business days of payment confirmation, excluding weekends and public holidays. Once your order is processed, you will receive a confirmation email with your order details.

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2. Shipping Methods and Delivery Times

We offer a variety of shipping methods to accommodate your needs, including standard shipping (14-20 days arrive), expedited shipping (7-14 days arrive). Delivery times vary based on the shipping method selected and your location. Estimated delivery times will be provided at checkout.

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3. Shipping Rates

Shipping rates are calculated based on factors such as the shipping method selected, the weight and dimensions of the package, and the destination address. Shipping rates will be displayed at checkout before you finalize your purchase.

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4. International Shipping

We offer international shipping to select countries. International orders may be subject to additional fees, taxes, customs duties, and import regulations imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping fees.

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5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your shipment using the provided tracking number on our website or the carrier's website.

 

6. Shipping Insurance

For added peace of mind, shipping insurance is available for select orders to protect against loss, damage, or theft during transit. Shipping insurance coverage and terms may vary depending on the shipping method selected and are subject to additional fees.

 

7. Delivery Issues

If you encounter any issues with your delivery, such as delays, lost packages, or damaged goods, please contact our customer service team at info@mesinurs.com immediately for assistance. We will work with the carrier to resolve the issue and ensure a satisfactory outcome for you.

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8. Change of Address

It is essential to provide accurate shipping information at the time of checkout. If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order has been shipped.

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9. Contact Us

If you have any questions, concerns, or inquiries regarding our shipping policy or your order, please don't hesitate to reach out to our customer service team at info@mesinurs.com. We are here to assist you and ensure a smooth shopping experience.